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Retainer Contracts

Let us take care of your online presence and website maintenance
so you have more time to work on other areas of your business.
The allocated hours can be flexibly distributed across different services each month as per the client’s needs

Essential Care Retainer (4 Hours)

  • Cost: R2,600.00 Excluding VAT
  • Hours Per Month: 4 Hours
  • Contract Period: 3 months
  • Inclusions:
    • Consultation
    • WordPress & Joomla! Website Maintenance (Updates to themes/templates, plugins/modules, core framework)
    • Content Management (Additions/Updates): Minor content updates such as blog posts, new pages, or social media integrations.
    • Basic Search Engine Optimization (SEO)
    • Google & Bing Analytics Setup/Monitoring
    • Newsletter Updates
    • Google Business Management

Growth Retainer (8 Hours)

  • Cost: R4,800.00 Excluding VAT
  • Hours Per Month: 8 Hours
  • Contract Period: 3 months
  • Inclusions:
    • Consultation
    • WordPress & Joomla! Website Maintenance: Updates to themes/templates, plugins/modules, core framework
    • Search Engine Optimization (SEO)
    • Lead Generation
    • Google & Bing Analytics Setup/Monitoring
    • Newsletter Updates
    • Google Business Optimization
    • Security Monitoring & Patching: Regular checks for vulnerabilities and applying security updates.
    • Content Management (Additions/Updates): Minor content updates such as blog posts, new pages, or social media integrations.
    • Social Media Content Updates/Management
    • Link Building & Competitor Analysis

Performance Retainer (12 Hours)

  • Cost: R6,800.00 Excluding VAT
  • Hours Per Month: 12 Hours
  • Contract Period: 3 months
  • Inclusions:
    • Everything in the Growth Retainer
    • Performance Optimization: Regular speed and performance checks, including image compression, caching, and script optimization to improve website loading times​
    • Custom Coding
    • Broken Link Checks and Fixes: Monthly audits to find and fix broken links that may harm SEO and user experience​
    • Advanced SEO Tactics (including keyword targeting, meta updates, and on-page SEO enhancements)
    • Google AdWords Strategy and Management
    • Core Framework Updates & Monitoring
    • Regular Monthly Reporting (SEO, Analytics, Competitor)

Advanced Performance Retainer (16 Hours)

  • Cost: R9,000.00 Excluding VAT
  • Hours Per Month: 16 Hours
  • Contract Period: 3 months
  • Inclusions:
    • Everything in the Performance Retainer
    • Third-Party Integrations & API Maintenance: Ensure smooth functioning of all third-party plugins, APIs, and integration systems (e.g., e-commerce, booking systems)​
    • Full Social Media Campaign Strategy & Execution
    • Enhanced Custom Coding & Optimization
    • Monthly Website Backup & Restoration Plan
    • UX Audits: Regular reviews and updates to user interface (UI) and navigation to enhance user experience​

Premium Success Retainer (18 Hours)

  • Cost: R10,000.00 Excluding VAT
  • Hours Per Month: 18 Hours
  • Contract Period: 3 months
  • Inclusions:
    • Everything in the Advanced Performance Retainer
    • Disaster Recovery: Full backup solutions and restoration plans in case of emergencies​
    • Monthly Comprehensive Website Audit (security, performance, SEO, and usability)
    • Enhanced Google AdWords Optimized Management
    • Core Website Security Overhaul and Regular Monitoring
    • Advanced Competitor Analysis & Market Research
    • Technical Support: Priority technical assistance and troubleshooting​

Reliable Security Updates:

Keep your website safe with essential security patches.

Core Maintenance:

Regular updates to ensure your site is stable and running smoothly.

SEO Basics:

Get noticed online with foundational SEO practices.

Budget-Friendly Support

Essential upkeep without the commitment of a full-time hire.

Content Updates:

Keep your website relevant with timely content changes.

Google Business Support

Improve your local presence with Google Business management.

Detailed Monthly Reporting:

Track growth and performance with regular insights.

Priority Technical Support:

Fast and responsive help when you need it most.

Digital Website Services

About

The Website Maintenance and Retainer Services is a cost-effective way for small, medium and large businesses to access the skills of talented Internet professionals without the cost of hiring full-time employees. The out-sourced Webmaster will save you money on high salaries and expensive benefits, while still giving you the creativity, maintenance and support you may need. We are absolutely committed to delivering world-class joomla update services to clients, using state-of-the-art technology and providing unsurpassed levels of service.

FAQ's

Included and Excluded in a Retainer package

The above webmaster retainer costs is non-refundable. The retainer fee covers a work for hire contract that the client pays in advance for work specified this does not include developing new websites, components, modules and plugins. Cartmell and Cartmell Communications are not held liable for any content / images published on the clients website. 

You may reallocate times to tasks depending on the requirement every month.

Monthly Webmaster SEO Retainer Benefits
  • A personal consultation with the relevant person in your organization to discuss the needs, goals and strategies for your web presence.
  • With our retainer service, clients receive priority above non-retainer or new clients.
  • Extended support times – we'll even take your calls after hours.
  • The service includes: website development, graphic design, and search engine optimization.
  • You will have a dedicated corporate Webmaster at your disposal available when you need them.
But why don't I just hire a full-time webmaster?

Consider the average costs for In-house Webmaster

  • Full-Time Salary (current national average is around R260,000 per year)
  • Benefits Package (medical insurance, pension funds, life insurance, etc.)
  • Overhead and workspace (office, expensive hardware and software, payroll)
  • Vacation and sick time and more...

Conscidering all these costs, it is more cost effecvtive for your business to outsource your online and website needs to professionals. 

How do I know what work or updates have been done on my site every month?
  • SEO reports are generated every month, this gives you a good overview to see how your website is improving or what we need to concentrate on the next few months.
What talent do you have at Cartmell and how can they help me?

We are a full service digital agency. Or staff comprise of Digital designers, SEO specialists, Social media Gurus and Web Developers. Combined we have over 30+ years of Development and ICT knowledge.