Message from Hetzner to clients
We’d like to thank our customers for your patience and support while we recover from the recent data breach. Here is an update on the changes we’ve made:
- All passwords are now encrypted.
- Forgotten passwords can’t be recovered but can be reset. You can find out how to do this here.
- New domains are now created with a randomised, unrecorded, encrypted FTP/SSH password. You will have to first set the FTP password, before you can manage your website.
We remain committed to evolving our service, empowering your online business.
Your Hetzner team
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